spices on spoon

Hello

We founded Realfoods with one goal in mind: bringing  the best possible organic food ingredients and shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies, which are detailed below. Contact us if you have further questions and we’ll be happy to help.

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Privacy Policy

Personal Information

 

One12 Innovations  is the licensed owner of the brand realfoods.in and the website www.realfoods.in (”The Site”). One12 Innovations  respects your privacy. This Privacy Policy provides succinct details about how your data is collected and used by One12 Innovations on the Site. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by One12 Innovations   in the manner provided in this Privacy Policy.

 

What information is, or maybe, collected from you?

As part of the registration process on the Site, One12 Innovations  may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

 

How do we collect the Information?

One12 Innovations  will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. One12 Innovations  is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

 

How is the information used?

One12 Innovations  will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. ONE12 INNOVATIONS will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. ONE12 INNOVATIONS will use this information to preserve transaction history as governed by existing law or policy. ONE12 INNOVATIONS may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. ONE12 INNOVATIONS will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of ONE12 INNOVATIONS for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transactions.

 

With whom your information will be shared?

ONE12 INNOVATIONS will not use your financial information for any purpose other than to complete a transaction with you. ONE12 INNOVATIONS does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you've requested and such information is necessary to provide these products or services with the information may be shared with ONE12 INNOVATIONS’s business associates and partners. ONE12 INNOVATIONS may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, ONE12 INNOVATIONS may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

How do we protect your information?

To protect against the loss, misuse, unauthorised access, damage and alteration of the information under its control, ONE12 INNOVATIONS has in place appropriate and reasonable security measures and safeguards, in compliance with applicable laws. For example, ONE12 INNOVATIONS servers are accessible only to authorised personnel and your information is shared with the authorised personnel on a need-to-know basis to complete the transaction and to provide the services requested by you. Although ONE12 INNOVATIONS will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that ONE12 INNOVATIONS will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this Site or providing information, you agree (i) that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site; and (ii) that we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

How can you correct inaccuracies in the information?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details, you can send an email to: customerservice@one12.in

 

Policy updates

 

ONE12 INNOVATIONS reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

 

Contact Information

 

One12 Innovations

 Shri Aurbindo Street , Heritage Town , Puducherry , 605001
Tel.: +91 9344442699
Email id: customerservice@one12.in